1. Scope and site status
This policy applies only to information that exness-apps.com may process while providing site content, link navigation, basic technical operation and site-feedback functions. It does not apply to Exness Personal Area, Exness Trade, Exness Terminal, MT4, MT5, payment providers or other third-party services that process data independently.
exness-apps.com is not the data controller, agent or support department of any Exness group entity, and does not process Exness client data on Exness's behalf.
2. Information this site may collect
Information you provide
- Contact details: the name, email address or other contact information you choose to enter in the feedback form.
- Feedback: reports about site content, links or access problems, suggestions and any attachments you send to exness-apps.com.
- Correspondence: replies, follow-ups and handling notes needed to deal with your site-related request.
- Do not submit Exness trading credentials, passwords, one-time codes, identity documents, bank card details or deposit and withdrawal instructions through this site.
Technical and access data
- Device and log data: IP address, browser type, operating system, visit time, referring page, request records and error logs.
- Usage data: pages visited, clicks, language preference and basic performance data, used to run the site, keep it secure and fix problems.
3. How information is used
We use information only where reasonably necessary to run and maintain the site and handle feedback, including to:
- Provide site content, remember your language preference and support link navigation and basic site functions.
- Respond to feedback about exness-apps.com content, broken links or access problems.
- Protect the site against abuse, malicious requests, attacks and abnormal traffic.
- Review basic usage and performance data to improve content structure, compatibility and stability.
- Comply with legal obligations that apply to the operator of exness-apps.com.
Information submitted to exness-apps.com is not used to open Exness accounts, verify identity, execute trades, process payments or manage orders, and the site does not sell personal information.
4. Third-party services and disclosure
Information is shared with third parties only where needed to run the site or where the law requires it, including:
- Hosting, content delivery, email, form processing, security or technical maintenance providers used by the site.
- Analytics or performance providers, only where such tools are actually enabled on exness-apps.com.
- Regulators, courts, law enforcement or other public authorities, in response to a valid legal request.
- Exness, MetaTrader, app stores or other external services you choose to visit through a link, each of which handles data under its own policies.
Appropriate access controls, contractual terms and security measures apply to any service providers the site uses. Listing a category here doesn't mean exness-apps.com currently sends data to every type of provider described.
5. Cookies and local storage
exness-apps.com may use cookies, local storage or similar technologies to remember your language, keep session state, apply security settings or measure basic traffic. The cookies in use depend on which site features and third-party services are enabled. You can block or delete cookies in your browser settings, though some preferences or features may stop working.
6. Retention and international processing
Personal information is kept only as long as needed for the purpose it was collected for, to handle feedback, keep security records or meet legal obligations. Retention periods may differ for technical logs, form submissions and correspondence.
If hosting, email, analytics or security providers process data outside your country or region, your data may be transferred internationally. Whether this happens and which safeguards apply depend on the providers the site uses, where it is operated and the applicable data protection law.
7. Data security
The site uses security measures suited to its systems, such as access controls, encrypted connections, permission management, monitoring, backups and security updates. No internet service can guarantee absolute security. Do not submit trading passwords, one-time codes, identity documents or payment details through the feedback form.
8. Privacy rights
Where applicable data protection law gives you these rights, you can ask exness-apps.com to:
- Confirm whether the site holds personal information about you, and give you access to it where required.
- Correct inaccurate or incomplete contact details or feedback records held by the site.
- Delete your information, or restrict or stop processing it, where the legal conditions are met.
- Withdraw your consent where processing is based on consent; this doesn't affect processing carried out before you withdrew it.
To exercise your rights over data held by exness-apps.com, use Contact us. We may take reasonable steps to verify your identity. Requests about Exness Personal Area, identity verification, payment, trading account or order data should go to the Exness legal entity that processes that data.
9. Minors
exness-apps.com does not provide services to minors and does not knowingly collect identity or financial data from them. If we learn that a minor's personal information was submitted through the feedback form, we will take appropriate action under applicable law, including deleting or restricting it where required.
10. Policy updates
This policy may be updated when the site's technical setup, third-party providers, operations or legal obligations change. The latest revision date is shown at the top of this page, and material changes will be communicated in an appropriate way. Continuing to use the site does not waive your privacy rights under applicable law.
11. Contact and privacy requests
For questions about how exness-apps.com handles data, cookies or feedback records, use Contact us. Privacy requests about Exness Personal Area, identity verification, trading accounts, payments or orders should go to the Exness legal entity that provides the service. You can also review the FAQ and Disclaimer.