Do I need to install software for web trading?
No. A web terminal runs in your browser and connects to compatible accounts. Exness Terminal supports MT5, while MetaTrader web environments depend on the selected platform. Desktop EAs, MetaEditor and the Strategy Tester do not run in web terminals.
Should I choose MT4 or MT5?
Match the platform to your account first: MT4 accounts use MT4, and MT5 accounts use MT5. Existing EAs, indicators and scripts must also match the platform; MQL4 and MQL5 programs cannot be used interchangeably.
Can I use Exness Trade with an MT4 account?
Exness Trade does not provide in-app trading for MT4 accounts. Use the MetaTrader 4 mobile app to trade an MT4 account. Exness Trade provides in-app trading for compatible Exness MT5 accounts.
What should I check if I cannot log in?
Check the platform, trading account number, trading password and server name, then review your connection and error message. Your Personal Area password is not the MetaTrader trading password. If the problem continues, give support the error details without sharing passwords or verification codes.